Securing your appointment

The booking of the event is only reserved once the client has paid a non-refundable booking fee of 50% of the overall event cost.

Beauty and Makeup by Orla is under no obligations to hold a date without the required booking fee.

Booking fees are required to secure a date and protect my business from potential no-shows, cancellation fees, and loss of income from other potential clients we might have to turn down. 

Beauty and Makeup by Orla is under no obligation to refund any payment sent up until the point of cancellation, as all booking fees are non-refundable.

Cancellations made by Orla due to circumstances including, but not limited to, problems rendering the performance of their obligations and where no other suitable alternative can be given - will result in a full refund to the client.

Beauty and Makeup by Orla understands that sometimes you may need to reschedule your appointment due to reasons out of your control. 

If you need to reschedule your appointment, then your booking fee will still stand; however, you will need to pay the remaining balance to secure your new appointment time.

Payments can be made in cash or via bank transfer, cheques will not be accepted.

Beauty and Makeup by Orla does not offer a payment installment plan.

The client can cancel any time before the event but must inform the makeup artist. 

The makeup artist will be under no obligation to refund any money paid up until point of cancellation as all booking fees are non-refundable.

Cancellations by the makeup artist due to circumstances including, but not limited to, problems rendering the performance of their obligations and where no other suitable alternative can be given - will result in a full refund to the client.

Time scheduling permits the correct amount of time to complete the service. 

If you're late to your appointment or delay your starting time by 5-15 minutes this will be deducted from your treatment or rescheduled, depending on the treatment.

If you're late by 30 minutes, the makeup artist  has the right to cancel the booking. 

To reschedule the remaining balance must be paid before.

To secure your group booking, we take a non-refundable 50% booking fee, this includes weddings, trials, proms, and special occasions.

The remaining balance must be paid 7 days before the event.

Time scheduling permits the correct amount of time to complete the service. If you're late to the venue or delay the start time, the time will be deducted from your treatment, and this could result in the service not being completed and members of the group not having their makeup or treatment done. 

Refunds will not occur for clients who are late. 

Due to setting up, timings, and logistics, everyone in the group will get ready together at one location. This is to ensure the event runs smoothly and everyone is ready on time. 

The client shall inform the makeup artist of any issues that may affect the use of any equipment or products. This includes but is not limited to sensitivities, allergies and medical conditions. The makeup artist cannot be held liable for any losses or damage that is incurred due to the client’s failure to inform the artist of any known condition.

The makeup artist reserves the right to refuse service to the client or members of the party for, but not limited to, abusive and threatening behaviour.

Due to safeguarding and health & safety regulations, Beauty and Makeup by Orla cannot have children in the Beauty Studio while a treatment is being carried out.

I am unable to carry out a treatment effectively if I or the parent have to monitor the child’s safety in the room.  

Beauty and makeup by Orla have the right to turn away clients if they bring children with them. 

The Beauty studio is located in Fareham, PO155AA.

There is plenty of room on the drive for you to park. 

Our scheduling permits the correct amount of time to complete your service. 

If you're expecting to be late, please inform Orla as soon as possible.

If you're late by 5-15 minutes, this will be deducted from your treatment or cancelled, depending on the service. 

If you're late by 30 minutes, your appointment will be cancelled, and no refunds are permitted. 

Children are not permitted in the beauty studio. Please refer back to the child policy. 

The client has the choice to share images with the makeup artist. 

If the Client agrees, then the makeup artist may use any photography for publicity purposes which include but are not limited to the makeup artist’s website and social media pages. 

The Makeup artist will respect any objections to photography being used for advertisement purposes.

A consent form must be signed before treatment. 

Beauty and Makeup by Orla are insured by Salon Gold,  with a public liability indemnity of up to £3,000,000.